Cancellation Policy

HomeCancellation Policy

When an order had been placed with us, then you adhere to your consumer rights to cancel and return your items in that order, at the indicated priced including delivery fees, taxes, and duties if and where applicable. Order cancellation will be accepted with no extra charge if done within (2) hours of placement or before dispatch, once dispatched then a delivery / return fee of 25 AED will be deducted from refunded payment. Please allow for up to 45 days for the refunded payment to be completed.

Order fulfilment is subject to our acceptance, which can be withheld or declined in our sole discretion including reasons such as ineligibility, inability to confirm authorisation of payment, suspicion of fraud, shipping restrictions and stock availability. Items in the website checkout basket are not reserved until after the payment of the order.

The website may possess or provide information related to the availability of products. The information may help comprise an estimate of availability immediately upon placing orders. However, the guarantee of an item being stated as available cannot be given, as inventory changes can occur throughout working days. In rare situations, products that may be available upon order can be sold out before processing, should this happen, you will be notified immediately.

Tiye Beauty is an online shop for curly hair needs, for men and women, children and adults, based in UAE and established in 2023. The name “Tiye” has a special story. Tiye was a Pharaonic Queen in Ancient Egypt, her mummy was found with thick, vibrant red hair. Her stunning curls have held their allure through centuries – a testament to the magic of natural beauty. Our products are selected to enhance your natural curls so that you embrace your natural beauty and let your curls be the crown you wear. Discover our curly hair products that help you maintain your curls’ intensity and vibrancy. Just as Queen Tiye proudly displayed her fiery hair, it’s time for you to show off your gorgeous curls and let your confidence shine.

© 2024 • tiye

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