When an order had been placed with us, then you adhere to your consumer rights to cancel and return your items in that order, at the indicated priced including delivery fees, taxes, and duties if and where applicable. Order cancellation will be accepted with no extra charge if done within (2) hours of placement or before dispatch, once dispatched then a delivery / return fee of 25 AED will be deducted from refunded payment. Please allow for up to 45 days for the refunded payment to be completed.
Order fulfilment is subject to our acceptance, which can be withheld or declined in our sole discretion including reasons such as ineligibility, inability to confirm authorisation of payment, suspicion of fraud, shipping restrictions and stock availability. Items in the website checkout basket are not reserved until after the payment of the order.
The website may possess or provide information related to the availability of products. The information may help comprise an estimate of availability immediately upon placing orders. However, the guarantee of an item being stated as available cannot be given, as inventory changes can occur throughout working days. In rare situations, products that may be available upon order can be sold out before processing, should this happen, you will be notified immediately.
