Delivery Policy

HomeDelivery Policy

We deliver to all UAE emirates and GCC countries, our shipping service is done by a third-party courier partner. We monitor and coordinate the service quality to ensure your order is delivered in the best condition at the fastest time. All orders are dispatched immediately from UAE once order is confirmed.

Please provide your full address and contact details to avoid any delays, in case you are unavailable at delivery address, we can leave your order in a safe place and send you photographic evidence as a proof. We will also attempt your delivery up to (3) times, which after if the delivery failed, you will be charged an extra shipping fee for the return of your order. 

Once the order is picked up by our courier partner, you will receive a tracking number which allow you to track and coordinate the delivery of your order to your most convenience. In case your delivery address is changed after order dispatch, please contact us thru WhatsApp or email with your new details. We will do our best to deliver the order without any additional delay. 

Our package is carefully designed to protect your products within a limited weight and size; hence we cannot accept multiple bookings. Depending on your order size, please expect multiple packages yet we will work on the best feasible shipping charge for you.

UAE Delivery: Any order within Dubai limits will be aimed for next day delivery. For other Emirates or remote areas, please allow for an additional day or two for your order to be delivered.

   Emirate

Rate (AED)

Transit Time (1)(2)

Dubai

20

1-2 Days

Sharjah

20

1-2 Days

Ajman

20

1-2 Days

Abu Dhabi

20

1-2 Days

Al Ain

20

1-2 Days

Ras Al Khaimah

20

1-2 Days

Fujairah

20

1-2 Days

Umm Al Quwain

20

1-2 Days

Remote Areas (3)

20

1-3 Days

 Orders above 200 AED

Free

(1) Please expect some delays for all deliveries during peak seasons or public holidays.

(2) Please consider the mentioned days as working days and not calendar days.

(3) Please note that remote areas are identified by our courier partner.

GCC Delivery: Delivery time to GCC countries will defer based on destination but can vary between (2) to (5) days. We will ensure all orders are delivered the soonest, however some delays may occur due to customs formalities.

Country

Rate (AED) (1)

Transit Time (2)(3)

 

KSA

50

2-5 Days

 

OMN

40

2-5 Days

 

KWT

70

2-5 Days

 

QAT

120

2-5 Days

 

BHR

90

2-5 Days

 

Orders above 600 AED

Free

(1) Please note these rates are indicative, the actual rate is based on weight on checkout.

(2) Please expect some delays for all deliveries during peak seasons or public holidays.

(3) Please consider the mentioned days as working days and not calendar days.

Customs and tax charges are not included in the invoice payment. Customers are responsible for their own customs charges which are payable in cash at the time of delivery when the value of your purchase is above 1000 AED. These are 15% for import tax and 5% for duties of the invoice value. For high value orders above 1000 AED, KSA Customs requires additional consignee details for clearance. These will be requested by our delivery partner to complete the customs clearance formalities. We may also send your orders in multiple packaging to avoid further delay and ensure delivery quality.

Please expect some delays for all deliveries during peak seasons or public holidays.

Tiye Beauty is an online shop for curly hair needs, for men and women, children and adults, based in UAE and established in 2023. The name “Tiye” has a special story. Tiye was a Pharaonic Queen in Ancient Egypt, her mummy was found with thick, vibrant red hair. Her stunning curls have held their allure through centuries – a testament to the magic of natural beauty. Our products are selected to enhance your natural curls so that you embrace your natural beauty and let your curls be the crown you wear. Discover our curly hair products that help you maintain your curls’ intensity and vibrancy. Just as Queen Tiye proudly displayed her fiery hair, it’s time for you to show off your gorgeous curls and let your confidence shine.

© 2024 • tiye

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FREE DELIVERY IN UAE OVER 200 AED
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